Privacy Policy


Here at Phonox, we take your privacy very seriously. We follow the rules and requirements of the EU General Data Protection Regulation (GDPR). We will not share your personal information for marketing or any other purposes without your consent unless where required by law. All of your data is used in accordance with our privacy policy. Please have a look at our Privacy Policy, so you know exactly what happens to your information. When you use the Phonox website, you are consenting to the practices set forth in the below Privacy Policy Guidelines.


This is the information we typically collect from you in order to help us provide you with our services, including your name, address, telephone number, fax number and email address, together with data about your use of the website. This includes details of your domain name and internet protocol address, the operating system, geographical location, cookie details, how long you viewed pages for, the route through which you navigated the website, and website you visited prior to ours.


The main uses of your data are: To personalise and tailor our service to meet your needs, to improve the website, its function and our service, to send you an occasional newsletter, informing you of special offers and rewards that we think you will be interested in.


Sometimes we may provide information about you to employees of Ticket Arena, Resident Advisor, DICE, TicketWeb, Gigantic and SeeTickets to deal with accounts, products, services, and questions. We will not disclose your personal information to third parties except in accordance with this policy or where we are required by law to disclose that information. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If you would like to unsubscribe now, you can do this here


Your Internet browser has the in-built facility for storing small files called “cookies” that hold information which allows a website to recognise your account. Our website takes advantage of this facility so we can: (i) learn more about what you’re interested in; (ii) enhance your experience whilst using our website. You have the ability to

prevent your computer from accepting cookies but, if you do, certain features on the website may not work. All of our cookies are encrypted for use only by our website. If you would like to opt out of this, you can do so here.

Cookie Name Purpose Expiry
Cookie Consent Pop-up complianceCookie This cookie checks that we have asked for your consent to use cookies to track your use of this site to comply with EU GDPR regulations. 1 year from creation
Google Analytics Consent gaconsent This cookie tells us if you consent to have the Google Analytics cookies listed below monitor your browsing. If you have not consented to this, we will block and/or remove these cookies form your browser. 1 year from creation
Cloudflare security __cfduid This cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. This cookie is absolutely necessary for supporting Cloudflare's security features and cannot be turned off. 1 year from creation

These Cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The Cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Cookie Name Purpose Expiry
Google Analytics _ga Used to distinguish users. 2 years from creation
Google Analytics _gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_ . 24 hours
Google Analytics _gid Used to distinguish users. 24 hours
Facebook tracking _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 24 hours
Facebook targeted marketing fr Used by Facebook to deliver adverts more relevant to you and your interests. 24 hours

You can find an overview of privacy at Google here. For information on how to opt-out from all GoogleAnalytics cookies (from all sites) visit Google.